Terms and Conditions

General

The following are terms of a legal agreement between you and AB4D d.o.o. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this web site.

Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. We may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

We assume no responsibility regarding the accuracy of the information that is provided by us and use of such information is at the recipient's own risk. We provide no assurances that any reported problems may be resolved with the use of any information that we provide.

By sending us any information or material, you grant us an unrestricted, irrevocable license to use, reproduce, perform and modify those materials or information, and you also agree that we are free to use any ideas, concepts, know-how or techniques that you send us for any purpose.  Please review our Privacy Policy for more details.

We make no representations whatsoever about any other Web site which you may access through this one. A link to any other Web site does not mean that we endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

Purchase

VAT:
Since AB4D d.o.o. is a Slovenian company, we are required to charge 22% VAT for all orders to member countries within the EU, according to EU regulations. Because the orders are placed over the Internet, the VAT amount is determined by the seller's country, not by the buyer's country of origin.

VAT charges for sales to VAT registered European businesses are 'zero-rated' for export provided that you provide a valid VAT registration number. Please note that 'zero-rating' only applies for export sales, so Slovenian VAT registered businesses cannot zero-rate the VAT.

Transactions where no VAT Registration Number is provided or the VAT number is invalid will include VAT charges at 22%.

VAT is charged according to the country specified in your billing address and whether you supply a valid EU VAT number in the Registration form.

It works like this:

  • If you are outside the EU, you do not pay VAT.
  • If you are in Slovenia, you pay Slovenian VAT at 22%.
  • If you are in the EU but outside Slovenia and do not provide a VAT number, you pay Slovenian VAT at 22%.
  • If you are in the EU but outside Slovenia and provide a valid VAT number, you do not pay VAT.

The VAT Number is verified by online EU VAT validation server (VIES).

PAYMENT and INVOICING:
Unless agreed upon by both parties all services are paid upfront and in full. A link to a printable invoice in English language is provided in an email send when the purchase is complete. All the invoices can be also accessed on the Users Account page.

DELIVERY:
All our software products are delivered as electronic download. Therefore they are free of shipping costs.

After the purchase process is complete, the customer gets an email with license keys and other information on how to download and install the commercial version. When a source code is purchased a link to an encrypted zip file and a password are provided in the email. On first purchase a new User Account is created for the customer. The login details are send to the customers email address. On the Users Account page customer can access all the information regarding the purchased products: invoices, download links, license keys and expiration date of the updates.

When using third party web sites to process the payment, an email with license keys and other relevant information is usually send almost immediately after completing the payment. When using direct money transfer, the email with license keys and other relevant information is send to the customer when we receive the money to our bank account. This process can take a few days.

REFUNDS:
To prevent problems with refunds all our products can be evaluated for 60 days. On request the evaluation period can be extended. When having questions about differences between evaluation and commercial version please do not hesitate to contact us on our forum or directly with using the Contact us link at the bottom of the web page.

We try our best so potential customers can thoroughly test our products before purchasing them. Therefore all the purchases are final and we do not give full or partial refunds except in the following cases:

  • The evaluation version worked correctly, but the commercial version malfunctions during installation or post-installation procedures and the technical support had enough time to try to fix any of the issues. The issue is reported within 30 days from getting the commercial version.
  • Other significant and relevant reasons for a refund are provided (reviewed by our customer support representatives).

For example in case converter library or converter application is purchased, customer is not eligible to get a refund if after the purchase, a file that is not converted correctly and was not previously tested with an evaluation version is found. However we try to improve the converters all the time. Therefore please send us the file that is not working correctly and we will try to improve the library and if possible send you a pre-release version or try to include the improvement into the next official release.

Disclaimer

IN NO EVENT WILL AB4D d.o.o. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Limitations Of Liability

ALL INFORMATION IS PROVIDED BY AB4D d.o.o. ON AN "AS IS" BASIS ONLY. WE PROVIDE NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.

 

We may at any time revise these terms by updating this posting. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.


1st December 2010
AB4D d.o.o.